DELIVERY EXPECTANCY.
Welcome to Our Delivery Information Page!
We understand how important it is for you to receive your orders in a timely manner, and we're here to provide you with clear information about our delivery expectations. For our valued customers, please read the following details carefully to know when you can expect your package to arrive.
Estimated Delivery Time for Canadian Customers
Standard Delivery Time: 15-25 Business Days
Estimated Delivery Time for U.S. Customers
Standard Delivery Time: 15-25 Business Days
Estimated Delivery Time for International Customers
Standard Delivery Time: 15-25 Business Days
Your satisfaction is our top priority, and we strive to ensure that your orders are processed and shipped out as quickly as possible. Due to the logistics involved in shipping from Canada, including customs clearance and the vast geographical landscape, the estimated delivery time for your package is 15-25 business days from the date of your order confirmation.
If there are any unexpected delays and your package hasn't been shipped within the provided time frame, please don't hesitate to reach out to us via email so we can provide you with an update on what's happening with your package!
Why Does It Take 15-25 Business Days?
Processing Time: Our dedicated team works diligently to process your order promptly. This includes verifying order details, packaging, handling, and sourcing products. This process can take a few business days from the moment you place your order.
Transit Time: Once your package is ready and dispatched, it embarks on a journey across borders. Transit times can vary due to several factors, including the shipping method, customs clearance procedures, and the specific location to which it is going.
Customs and Import: Packages leaving Canada may be subject to inspection and clearance by Canadian customs. While we do our best to expedite this process, delays can occur for reasons beyond our control.
Our Commitment to You
We're committed to providing a smooth and transparent shipping process. While we aim to meet the estimated delivery window, please understand that occasional delays can happen due to unforeseen circumstances. We appreciate your patience and understanding.
Need Assistance?
If you have any questions about your order or the delivery process, our customer service team is here to help. Please don't hesitate to contact us with your concerns. We're dedicated to ensuring your shopping experience with us is as pleasant and hassle-free as possible.
Thank you for choosing us for your needs. We look forward to serving you and getting your package to you within the expected delivery timeframe.